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Dizzy Pig Privacy Policy

Last updated June 16, 2022

Who We Are

Dizzy Pig is a family-owned business in Manassas, Virginia. We craft unique seasoning blends that are all-natural with no artifical extras, and bring it to you fresh with spices that are ground just before bottling. Our line of seasonings can be found at our Dizzy Pig BBQ Supply store as well as online at website address https://dizzypigbbq.com (the Site).

We at Dizzy Pig are committed to protecting your privacy and take our responsibility very seriously. This Privacy Policy explains how we collect, share and use Personal Information from our online store. We recommend that you read this privacy policy in full to ensure you are fully informed.

Information Collection and Use

Personal Information is any information which allows us to identify you, such as your name, contact details, order number, payment details, and information about your access to our website.

Information we collect automatically. While you visit our Site, we may collect the following information:

  • Information about your use of our Site – for example, for products you’ve viewed, we may use this to suggest related products that you may be interested in
  • Location, IP address and browser type – we’ll use this for purposes like estimating taxes and shipping
  • We’ll also use cookies to keep track of cart contents while you’re browsing our Site

Information you provide to us. When you purchase from us, we’ll ask you to provide Personal Information such as your name, billing address, shipping address (if different from billing), email address, phone number, payment details and optional account information such as username and password. We’ll use this information to:

  • Contact you about your account and order.
  • Respond to your questions and requests (including refunds)
  • Process payments and prevent fraud
  • Set up your account for our store, if you choose to create one
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you newsletters and promotions via e-communications from time to time, if you choose to receive them
  • If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We will also store comments or reviews, if you choose to leave them.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we may store order information for tax and accounting purposes. This includes your name, email address, billing and shipping addresses.

Cookies – Like many online retailers, we and/or our third party providers use cookies to recognize you as you use our website. You do not provide this information – it is collected automatically so that we can personalize and enhance your browsing and shopping experience. “Cookies” are small files that are placed in your browser to collect information about your activities on the website. Cookies help us to:

  • Speed navigation, keep track of items in your shopping cart and provide you with content that is tailored for you
  • Remember information you gave us so that you do not have to re-enter it
  • Determine the effectiveness of some of our and our third-party partners’ marketing efforts and communications
  • Monitor the total number of visitors, pages viewed, and the total number of ads displayed
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Embedded content from other websites. Articles on this Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Media – If you upload images to the Site, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Sharing of Information

We do not share your Personal Information with outside parties or advertisers. Your information is strictly confidential and only shared with authorized third-party vendors and service providers performing functions on our behalf – e.g. vendors that process credit card payments, ship your orders, provide us marketing or promotional assistance, and analyze our data. All of our vendors have appropriate technical and operational security measures in place to protect your personal data.

Shipping providers. Your packages are typically shipped via either the US Postal Service (USPS) or United Parcel Service (UPS). To process a shipment, the carrier will have access to some of your Personal Information, such as name, shipping address, and package weights.

Payment details. We do not store your payment data on our servers. All payment details are transmitted over SSL to large third-party payment providers with appropriate security measures in place to protect your personal data. To process payments, these payment gateways will have access to some of your Personal Information, such as name, billing information, and purchase total.

  • Authorize.net – payment gateway for all credit card payments (MasterCard, Visa, American Express and Discover).
  • PayPal – we also accept payments through PayPal. Please see the PayPal Privacy Policy for more details.

Analytics. We use third party tracking software such as Google Analytics to monitor customer traffic patterns and site usage to help us refine the design and layout of our website. These third party service providers may only use your personal information to perform services for us and may not share your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis. To learn more about the privacy practices of Google, you may review its privacy policy located here. To disable the Google Analytics cookie and other third party web analytics service provider cookies, you can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely.

Targeted advertising – We may partner with third party advertising networks, including but not limited to Google Adwords, to advertise our products by showing ads on sites across the Internet. Google may use cookies and/or device identifiers to serve ads that are customized to your preferences, which you can opt out of by visiting Google’s Ads Settings. Alternatively, you can control the use of device identifiers by managing your device’s settings. Please understand that Dizzy Pig does not control these third party cookies, and you should check with their privacy policies directly for more details.

Security

The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can view, change, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

Changes to this privacy policy

This Privacy Policy is effective as of the date set forth at the top of this document, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this page periodically. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

This policy explains in detail the types of Personal Information we collect, what we use it for and who we may share it with. If you have any further questions or concerns about this policy or how we handle your Personal Information, please get in touch with us.